FAQs

Do You Ship Worldwide?

Yes! Use the shipping calculator in the basket to estimate shipping costs.

 

How long until my order arrives?

This depends on shipping destination.

For all orders, I aim to dispatch within 3 working days. I use Royal Mail for all orders.

Estimated shipping times (from dispatch) are as follows:

UK – 1-3 working days

Europe – 5-7 working days

USA – 7-14 working days

Everywhere else – 7-14 working days

Please note, for overseas shipping, sometimes delays can occur at customs which can extend shipping times. If your order hasn’t arrived within 4 weeks, let me know.

 

Can I personalise my order?

Absolutely! We love creating custom products for our customers. For some products (e.g. Travel Planner) there’s space to personalise the name. Ensure you fill it out exactly to your requirements as this will replace any existing wording. For any other products, email hello@notonlypolkadots.co.uk for a quote.